SoSafe has the ambition to become the leading human risk management provider in Europe. Our award-winning awareness platform triggers behavioural change by providing effective and engaging training and simulations on cybersecurity and data protection. Cybercrime is costing the world >$10 trillion annually and growing by 15% p.a. - we invite you to be part of the solution!

Location Requirement:

This role is open to candidates currently based in and legally authorized to work in the UK, Portugal, Germany or Ireland. We are unable to consider applicants outside these locations.

Are you a visionary Staff Engineer, excited about pushing the boundaries of automation and artificial intelligence deployed across a whole company? We're seeking an exceptional candidate to join our IT Engineering team to build the foundation for our AI-native future, in one of the industry's fastest growing SaaS scale-ups.

Things no-one seems to know yet:

How to make traditional automation & productivity tools consistently useful across a whole business in a post-AI world
How to balance traditional tools against foundation models and agentic working
How to enable (and protect) citizen builders to use spec-driven design and self-built AI-agents to actually change the organisation, reliably, safely and at scale

We want you to solve these problems.

Here's how you'll make a difference:

Test-bed: Architect,build and iteratea toolchain fusing traditional automation and productivity tools (n8n, google workspace, etc) with spec-driven design and agentic working, test out on IT and Security
Iterate: Advocate, mentor and enableotherearly adopter teams to use our platforms, get value, provide feedback, iterate the platform
Standardise: Build self-sustaining cultural practices across the organisation, enable whole departments, scale the platform for everyone
Drive the evolution of IT operations towards an all-encompassing *-as-code infrastructure model through hands-on architecture and design
Contribute to the IT/Sec Operating System as we move wholesale to build-not-buy teams
Mentor and level up the existing IT engineering team, then whole departments, serving as a technical guide to accelerate skills transfer and foster a strong, collaborative engineering culture
Champion and advocate for our shared automation and AI platforms and methodologies, driving cross-departmental adoption to break down operational silos.

What makes you a great fit:

Demonstrated experience operating at a Staff Engineer level, ideally within an established, successful, cloud-native hypergrowth SaaS environment
Hands-on builder and systems thinker - A background that includes hands-on coding, ideally in a platform or SRE team. IT experience is secondary, we need builders who can help others build better
A track record of successful AI-native adoption, showcasing how you've successfully moved workflows beyond experimental prompts into robust, production-grade automated workflows or agents
Deep technical mastery of at least some of: infrastructure-as-code, modern CI/CD systems (e.g., GitHub Actions) and enterprise-grade workflow orchestration (e.g., n8n, Zapier)
A pragmatic engineering mindset: You understand that while agentic working is fast and flexible, it brings significant utilization costs; you know how to design hybrid architectures that balance speed with financial efficiency. When faced with a complex problem, you instinctively break it down
Great leadership, stakeholder management and communication skills: The biggest challenge is always people, not technology. You treat internal teams as your customers and excel at explaining complex technical concepts to non-technical "citizen coders" and executive stakeholders alike.

What you will get in return:

A mandate from the CEO to massively accelerate our AI-native transformation in every role, actually solving the AI-related questions that we’re all asking, at speed and scale
A company comfortable with rapid change and iterative development - We love experiments that fail, as long as we learn from them
Collaborative and highly suppo

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Staff Engineer for IT Automation & AI transformation (Remote) at SoSafe