Requisition ID: 98594

Job Category: Digital

Location: Phoenix, AZ, United States

Join a company that is passionately committed to the pursuit of a better world through positive change. With more than 70 years of business and technical expertise in mining, energy, and infrastructure, our 10,000 colleagues in 150 countries tirelessly work toward bettering the industries in which we operate. With practical solutions that are safe, innovative and sustainable, we think globally while acting locally. Are you looking for an opportunity to join a diverse group of professionals who are committed to remaining exceptional? We look forward to hearing from you.

We're at the forefront of our clients' digital transformation journey, successfully implementing emerging digital services into our clients' projects and operations that unlock a step change in their performance. Join the team to improve project outcomes, leverage the digital twin, deliver systems integration and interoperability, and support decision-making, autonomous execution, and integrated operations and performance centers.

Hatch develops Digital Products and Solutions for the Metals, Energy, and Infrastructure Sectors in Integrated and Remote Operation Centers, Asset Intelligence, AI Assissted Process Control, Industrial Automation, IT/OT Integration and Operational Decision Support Systems. Our clients are increasingly investing in technologies to remove people from remote locations, dangerous workfronts and to achieve real time understanding of complex supply chains to allow better decision making. Hatch combines this digital knowhow with deep industry expertise, business transformation advisory services and engineering capabilities to deliver a holistic outcome for our clients.

Hatch is seeking a highly motivated and accomplished Integrated and Remote Operation Centers (IROC) Senior Manager to join our Digital team in the USA. The IROC Senior Manager will report to the Digital Principal Mining & Metals USA and be responsible for:

Lead and deliver IROC related engagements predominantly in the USA.
Co-develop the broader IROC capability in the region,
Collaborate closely with the Global IROC solution team to Contribute to the overall strategy and direction for the development of the IROC offering(s).

Functional Tasks:

This role will form part of the Digital USA Delivery Team. The specific functional tasks will include:

Actively deliver IROC related engagements by providing domain expertise. Whether that be through client engagement, development of project artefacts, review of deliverables or coaching of the project team.
Coach and develop people in the region, imparting your IROC domain expertise to build a local team who is knowledgeable in IROC concepts and best practice.
Pursue, nurture and leverage key internal relationships critical for the practice's success. Evangelize relentlessly.
Collaborate with the global IROC solution team to shape the development of repeatable offerings that are relevant to the region.
Champion the global IROC offerings in the region to ensure that they are leveraged for client engagements, providing feedback and continuous improvement inputs.
Collaborate with technical and delivery teams to ensure consistency of approach
Remain abreast of the industry, competitors and technology trends and align our services to market needs. Consider alliances, investment opportunities and acquisitions to improve market position and grow revenue.
Establish Hatch’s eminence in the market through delivery of conference presentations, participation in industry forums, publication of white papers and other thought leadership articles.

Experience and skills important for the role:

5-8 years of management consulting or relevant industry and domain experience
Have had senior roles in either the implementation or operation of IROCs in the mining, metals, or energy industries.
Deep knowledge of how a wholistic design approach (across people, process, technology,

Senior Manager - Integrated & Remote Operation Centers (Phoenix, AZ, US) at Hatch