About Flight Centre Travel Group

Flight Centre Travel Group is one of the world’s largest travel companies with over 12,000 employees globally - who we call ‘Flighties’. With over thirty brands under our family tree and headquarters in more than twenty countries, our roles are diverse and our opportunities are endless. When, we say we’re a great place to work, we have the proof to back it up. Over the past 12 years we’ve been voted a ‘Great Place to Work’ including one of the Best Workplaces for Wellbeing and Best Workplaces for Women. Together, we live and breathe our number one philosophy, our people, and turn up each day driven by our purpose to open up the world for those who want to see. Put simply, we’re a bunch of travel lovers looking for more travel lovers to join our family.

About the Opportunity

Step into a global engineering leadership role where you’ll own and shape the future of Order Management Automation across our business. Sitting within the Content & Workflow stream, you’ll lead the evolution of legacy automation (Compleat) while contributing to a next-generation Order Management platform. This is a unique opportunity to balance stability with innovation, driving technical excellence, modern architecture, and AI-powered engineering practices across a distributed team. You’ll play a critical role in ensuring our automation capabilities are reliable today while building what comes next.

Key Responsibilities

Own the technical roadmap for Order Management Automation across Compleat and the emerging Order Management platform
Set and enforce engineering standards across code quality, API design, testing, documentation, and deployment
Make architectural decisions across VB.NET, C#, TypeScript, and JavaScript systems
Drive API design and governance across REST, SOAP, and GraphQL integrations
Lead evaluation of automation approaches, balancing legacy platform stability with future platform direction
Take full ownership of Compleat platform performance, reliability, incident response, and release management
Act as senior escalation point for automation-related technical issues globally
Partner with product and engineering leadership to guide migration from Compleat to the Order Management platform
Contribute to development and integrations on the Order Management platform in alignment with Technical Architect direction
Translate existing automation logic and business rules into scalable platform capabilities
Lead, mentor, and develop a globally distributed engineering team
Manage team capacity, prioritization, and delivery aligned to strategy
Collaborate across time zones with product managers, stakeholders, and business analysts
Embed AI tooling into development workflows, including testing, documentation, and operational efficiency
Evaluate emerging technologies and their relevance to automation and integration
Willingness to travel domestically and internationally every quarter
Other duties and tasks as assigned
Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive

Experience & Qualifications

• Proven experience leading engineering teams in enterprise environments
• Hands-on multi-stack expertise: VB.NET, C#, TypeScript, JavaScript
• Strong API design and integration experience (REST, SOAP, GraphQL)
• Experience with enterprise integration patterns (event-driven systems, messaging, orchestration)
• Background in automation systems, workflow platforms, or order management systems
• Strong understanding of CI/CD pipelines, DevOps, and source control practices
• Experience managing legacy systems alongside greenfield platform builds
• Familiarity with Azure, GitHub (including Actions), and Datadog (preferred)
• Knowledge of Compleat or similar enterprise automation tools (preferred)
• Experience in travel technology or TMC ecosystems (preferred)
• Strong leadership, communication, and stakeholder management skills
• Passion for AI-augmented engineering and continuous innovation

What's in it for you

A genuinely global engineering leadership role with full ownership across both live operations and new platform development.
A seat at the table on the Order Management platform from its architectural foundations.
A fast-moving, AI-forward engineering culture that values technical rigour and pragmatic delivery.
Reporting line into the global Head of Engineering for Content & Workflow, with visibility across the full stream.
A collaborative, distributed team environment with deep domain expertise in travel and workf

Engineering Lead - Order Management Automation (Spain or UK remote) at Flight Centre Travel Group