ABOUT US

Recruitics Talent Intelligence and Acquisition Platform unites data, AI, and automation that make modern hiring possible — helping Enterprise organizations predict what’s coming next, attract the right talent, and convert talent anywhere.

We’re big believers in teamwork, curiosity, and doing work that actually makes an impact. If you love solving problems, thinking creatively, and helping companies build amazing teams, you’re going to love it here.

OVERVIEW

The Director of Business Operations is a cross-functional role with direct visibility to the executive team. You'll work alongside the CPO, COO, and CEO in a standing weekly meeting where you'll present recommendations and solutions. With executive approval, you'll lead implementation across product, client services, operations, and go-to-market functions.

This is not a strategy role or a Chief of Staff role. It is a hands-on operating role focused on execution: identifying friction in our business, designing solutions, and shipping the changes that improve how Recruitics operates day-to-day. You'll spend your first month embedded across teams, learning how the business runs today. After that, you'll work in weekly cycles — diagnose, recommend, implement, measure.

This role assumes meaningful, hands-on experience using AI tools to compound your own output. We're not looking for general familiarity with AI — we're looking for someone who has already built workflows that replace manual work and saves measurable time each week. In the application process, we'll ask you to share a specific example of an AI-powered workflow you've designed and shipped.

RESPONSIBILITIES

Partner with the CPO, COO, and CEO to identify and prioritize operational opportunities across the company
Diagnose workflows across client services, implementation, product operations, and go-to-market — and recommend changes with clear solutions
Lead implementation of approved changes, working directly with functional leaders and their teams
Design and build automated workflows using modern tooling, including AI-powered solutions, to reduce manual work and increase team capacity
Measure the impact of changes and iterate based on what the data shows
Build durable operating systems — documentation, dashboards, and workflows that outlast any single project

REQUIREMENTS

7+ years of experience in business operations, strategy and operations, internal consulting, or a similar cross-functional role
Proven track record of identifying inefficiencies in complex organizations and successfully leading implementation of operational improvements
Hands-on experience building automated workflows. You should be comfortable with tools such as Claude, n8n, Zapier, Make, Retool, or similar platforms, and able to point to specific automations you've built and shipped
Strong systems thinking — you understand how processes, teams, and tools interact, and you can spot dependencies others miss
Comfortable working directly with executives and presenting recommendations to senior leadership on a recurring basis
Strong written and verbal communication skills
Self-directed and outcome-oriented — you can identify your own priorities and execute without close supervision

Preferred Qualifications:

Experience in a services-to-SaaS transformation, or in scaling a company through a significant operational evolution
Background in recruitment marketing, HR technology, or adjacent industries
Experience building with the Anthropic API, OpenAI API, or similar developer-facing AI tools
Familiarity with modern data and analytics stacks (Looker, dbt, etc.)

WHY JOIN US?

At Recruitics, you’ll have the opportunity to take full ownership of design within a cutting-edge team focused on leveraging AI and data to transform the recruitment marketing landscape. You’ll be joining a creative and collaborative environment where your work will directly impact our clients’ success and you will have opportunities for career growth, professional development, and continuous learning.

WHAT WE OFFER

Competitive salaries with growth incentives
Comprehensive health, dental, and vision insurance
#AnywhereAugust - We support remote work experiences to expand perspectives and personal growth
15 Vacation Days, 5 Flex Days, 5 Sick Days, and remote work options year-round
Fully paid parental leave for both parents
Summer Fridays from Memorial Day to Labor Day
Winter Recess between Christmas and New Years
Commuter and Parking Benefits through Wage Works
Eligible

Director of Applied AI at Recruitics