Job Description

Position Overview

Reporting to the SVP, Software Engineering and AI Operations, the Director of AI Governance & Enterprise Solutions is Momentive's senior AI subject matter expert — the person who sets the technical bar for how the company designs, builds, deploys, and governs AI agents. This role owns the Momentive Context Library, defines and enforces the standards that all AI agents must meet, leads the review and approval of agents across the portfolio, and directly builds agents and skills for the AI Operations Hub. When business units need to build AI solutions, this leader will be a strategic technical partner.

Core Responsibilities

Context Library Ownership

Own the Momentive Context Library — the shared knowledge repository that AI agents across the company depend on for accurate, consistent, organization-specific context.

Define the library's architecture, taxonomy, and content standards, ensuring it is well-organized, current, and designed to be consumed reliably by agents across different use cases.

Define and maintain the standards for centrally-owned content — shared company knowledge, cross-functional reference material, and foundational context that spans business units — ensuring it remains accurate, current, and consistently structured.

Partner with AI Operations Hub spoke leads to help them build, structure, and maintain department-owned content — including converting existing documentation and institutional knowledge into library-ready context.

Agent Review & Standards

Define the technical review criteria and quality standards that all AI agents, skills, and connectors must meet for AI Operations Hub approval — covering design, architecture, data handling, accuracy, safety, and operational readiness.

Lead the technical review and approval process for all AI agents submitted through the AI Operations Hub intake process, making or formally endorsing go/no-go recommendations.

Develop agent development guidelines, design patterns, and templates that translate AI Operations Hub standards into practical, reusable building blocks for spoke teams.

Identify systemic quality issues, common failure modes, and emerging risks across the agent portfolio, and use those insights to continuously raise the technical bar.

Building for AI Operations

Directly design and build AI agents, skills, and connectors for the AI Operations team's own use — including tooling that supports AI Operations Hub functions like intake review, registry management, and performance monitoring.

Prototype and evaluate new agent architectures, orchestration frameworks, and tooling approaches before recommending them for broader organizational use.

Technical Consulting & Deployment Guidance

Serve as the primary technical advisor to spoke teams as they design and build AI solutions — providing hands-on architecture guidance, reviewing approach before build begins, and troubleshooting when things go wrong.

Own the AI Operations Hub's standards for how agents are deployed, monitored, and secured in production — including environment configuration, observability requirements, access controls, and incident response protocols.

Partner with Corporate IT on the platform and infrastructure decisions that affect how agents are deployed and maintained across the organization.

Assess and recommend AI platforms, tools, and vendor solutions as the technology landscape evolves, with a focus on what will actually serve Momentive's operational model.

Partner on how AI agents and automation intersect with the enterprise application portfolio — aligning platform strategy, tooling investments, and governance standards across both functions.

Enablement

Develop technical reference materials, design pattern libraries, and decision guides that help spoke teams make better architectural choices independently.

Deliver targeted technical training and workshops when spoke teams need to build a foundational capability — this is a supporting function, not a primary one.

Actively connect spoke teams to each other — surfacing shared use cases, reusable patterns, and prior work across business units so teams build on each other's progress instead of solving the same problems independently.

Other duties as assigned.

Qualifications

Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent work experience.

7+ years of hands-on experience designing and building software or AI systems, with at least 3 years working directly with large language models, AI agents, and production AI deployments.

Director, AI Governance & Enterprise Solutions at Momentive Software