About the Job

ALL CANDIDATES MUST BE LOCATED IN GEORGIA
Are you looking for a company where your voice is heard? Where you can make a real impact while working with smart, motivated people on meaningful technology?
Then Intermedia is the place for you.

Intermedia is a leading provider of cloud communications and collaboration technology. We are fast-paced, growth-driven, and deeply people-focused. Many of our employees have grown their careers here for 10, 15, even 20+ years — and we’re just getting started.

About the Role:
The Core Systems Engineer – Automation & Platform Engineering is responsible for designing, implementing, and maintaining automated infrastructure solutions in a highly available, production environment. This role focuses on improving operational efficiency, reliability, and monitoring through scripting, automation, and modern infrastructure practices.
This is a remote position supporting a global environment.
Key Responsibilities
Design, develop, and maintain automation solutions for infrastructure and operations
Create and modify scripts using Python, PowerShell, and Ansible
Apply Infrastructure as Code principles to system configuration and deployment
Maintain and enhance monitoring and alerting platforms (Grafana, Zabbix)
Integrate systems using APIs (REST, JSON, YAML)
Support virtualization platforms including VMware and Hyper-V
Troubleshoot complex system and performance issues in production environments
Collaborate with cross-functional teams on infrastructure projects and improvements
Maintain source control using Git and contribute to CI/CD pipelines where applicable
Document systems, processes, and automation workflows
Skills, Knowledge and Expertise
Required Qualifications
Bachelor’s degree or equivalent combination of education and experience
Strong experience with Linux administration
Hands-on experience with Grafana, Zabbix, or similar monitoring tools
Experience creating or maintaining dashboards, alerts, triggers, templates, or monitoring checks
Understanding of system metrics such as CPU, memory, disk, network, services, logs, and application availability
Hands-on experience with automation and scripting (PowerShell, Python, bash or one of them)
Familiarity with APIs, REST, JSON, YAML, and system integration concepts
Familiarity with Git or other source control tools
Experience supporting production infrastructure environments
Strong analytical, troubleshooting, and communication skills
Ability to work independently with minimal supervision

Preferred Qualifications
Experience with AWX, Ansible
Familiarity with containers and orchestration technologies such as Docker or Kubernetes
Familiarity with CI/CD pipelines (e.g., GitLab CI)
Experience with advanced monitoring platforms (VictoriaMetrics, Telegraf, ELK)
Exposure to cloud platforms such as AWS or Azure
Experience with virtualization platforms (VMware and/or Hyper-V and/or OLVM)
Why Join Intermedia
Work on automation-first, enterprise-scale infrastructure
Build platforms that directly improve reliability and operational efficiency
Collaborate with highly skilled, international engineering teams
Grow your career in a company that promotes from within
Be part of a culture built on trust, ownership, and continuous improvement
Diversity, Inclusion & Equal Opportunity
Intermedia is proud to be an equal opportunity employer. We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, religion, gender, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. We value diversity and are committed to creating an inclusive environment for all employees.

Core Systems Automation Engineer – L1 at Intermedia Intelligent Communications