We are looking for experienced language professionals to support an ongoing project focused on reviewing and refining Portuguese (Portugal) customer service content. This role involves improving machine-translated materials to ensure accuracy, natural language, and alignment with project guidelines.

What you’ll do

Edit and review machine-translated customer service content with a high level of accuracy and consistency.

Evaluate MT output quality and apply severity ratings when required, following project guidelines.

Produce high-quality human translations as reference data for model training and quality evaluation.

Follow provided style guides, tone rules, and terminology requirements.

Identify and report recurring MT quality issues and batch-level trends.

Project details

Language: Portuguese (Portugal)

Content type: Customer service content (general)

Project duration: Ongoing

This role involves intermittent work, with tasks assigned on an ad hoc basis throughout the year depending on client needs. Volumes and timing may vary.

Hourly rate: $17.01

Requirements

Native proficiency in the target language and strong English skills.
Experience in translation, localization, or MT post-editing.
Familiarity with machine translation quality evaluation and error identification.
Strong attention to detail and a quality-focused mindset.
Ability to work independently in an online environment.

Originally posted on Himalayas

Alpheratz Project - Portuguese (Portugal) Translation Quality Rater at Welo Global