Enable Impact at the Heart of Technology Development at BCD!

AI Business Transformation Lead (Remote)

Full time, United Kingdom, Netherlands, Spain

If the Head of AI defines the strategy, this role brings that strategy to life within BCD.

As AI Business Transformation Lead, you will sit at the intersection of business innovation, AI adoption and organizational change. You will identify high-impact opportunities, launch new AI-powered capabilities, and help redesign how work gets done across the enterprise.

This role is ideal for a operationally minded innovator who understands AI's potential and enjoys turning ideas into measurable business outcomes.

The Opportunity

AI is only valuable when it changes how people work.

Your role will be to:

Identify and prioritize high-value AI use cases across business functions (e.g., client services and support, program management, sales and response drafting, spend-report analysis, sales proposal generation, HR/finance process automation)
Drive AI-driven innovation through a discover, design, develop and deploy model: surface new use cases and business opportunities that go beyond incremental process improvement
Lead and develop the embedded AI champion network across business units, setting priorities and coaching change management
Partner with the CoE's Solutions Engineers to scope and pilot new AI-supported workflows, using shared platform tools rather than one-off builds
Own change management across functions: train colleagues, update SOPs, and track adoption of new AI-assisted workflows
Engage with enterprise vendors – including ERP, HR, CRM and other SaaS providers to effectively deploy AI capabilities
Monitor and report productivity and innovation impact (time saved, error reduction, new revenue or business opportunities) to the AI Leadership Council and the CoE
Act as the voice of the business into the CoE roadmap — ensuring the central platform addresses real operational and commercial needs
Chair the cross-functional AI champion community of practice (shared training, standards updates, lessons learned)

You will help ensure AI becomes a daily reality for employees, not just a technology initiative.

A Truly Global and Flexible Role

Working across regions, functions and markets, you will collaborate with leaders from operations, sales, finance, people teams, product and technology.

The role is global in scope and fully remote, providing the opportunity to influence business transformation at scale

A Strategic Success Role

Success means:

Launching new AI opportunities and initiatives
Increasing adoption of AI-enabled workflows
Delivering measurable productivity gains
Building a thriving community of AI champions
Accelerating innovation throughout the organization
Connecting business needs with emerging AI capabilities
Number of new AI-driven use cases or business opportunities identified and launched
Number of workflows across functions actively using AI tools (vs. pilot-only)
Measurable productivity or quality improvement across core business processes
Adoption/training completion rate across embedded champions and function staff
Speed of escalation and resolution of AI-related risks flagged from the field

Who You Are

You likely bring:

3+ years driving AI-led transformation within a large-scale organization
Founder or early-stage startup experience required — comfort building new capability from zero, in ambiguity, with limited resources
Demonstrated success adopting new tools/technology and driving change management across teams
Excellent fluency in AI/LLM concepts (prompting, limitations, appropriate use); deep technical background not required
Strong communication skills; able to translate between commercial/operational needs and technical capability
Prior experience piloting or scaling new systems/process change across multiple functions is a strong plus

You are curious, entrepreneurial and energized by building something new

What We Offer

A highly visible role at the centre of enterprise transformation
Opportunity to shape the future of work
Global stakeholder exposure
Collaboration with AI experts and executive leaders
Remote-first flexibility
A chance to influence innovation across an entire company

A culture that values innovation, ownership and experimentation

Why This Role Is Different

Most transformation roles focus on process improvement.

This one focuses on reimagining work itself.

You will help create AI-first ways of working and identify entirely n

AI Business Transformation Lead (UK, Virtual, EUROPE) at BCD Travel