About the team

The Metro team works on the systems that shape how customers connect with real estate agents on Zillow. We build tools that real estate professionals rely on to run their business, along with systems that product teams use to shape customer experiences across the home buying and selling journey.
Our work directly affects how customers find the right support, how agents grow their business, and how quickly we can test and improve new ideas. Engineers on this team work closely with product managers, designers, and data partners with opportunities to help define problems, shape solutions, and influence what gets built.
We expect engineers on this team to help shape the work, not just implement it.

About the role

This is not a standard Senior Software Development Engineer role. On the Metro team, you’ll build the systems behind how Zillow customers find help, schedule tours, and connect with agents. We’re looking for engineers who can turn ambiguous problems into shipped, measurable, and reliable products.

You Will Work On

The problem, not just the ticket. You will take loosely defined ideas and turn them into clear plans with tradeoffs, edge cases, success metrics, and a path to production.
The solution, with partners. You will work closely with product managers, designers, data partners, and other engineers to shape solutions, challenge assumptions, and improve the customer experience.
Tools and workflows. You will build systems that real estate professionals and internal product teams rely on to manage experiences, test ideas, and support customers throughout their journey.
The build, across the stack. You will go where the problem lives: user experience, services, APIs, data models, instrumentation, and operational workflows.
The launch. You will ship with the right testing strategy, rollout plan, monitoring, and safeguards for the level of risk.
The outcome. You will follow your work into production, learn from customer behavior and metrics, and continue improving what you build over time.
The team around you. You will raise the bar through code reviews, technical discussions, mentoring, and the standards you set in day-to-day work.

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC the standard base pay range for this role is $160,900.00 - $257,100.00 annually. This base pay range is specific to these locations and may not be applicable to other locations.In Colorado, Hawaii, Illinois, Minnesota, Nevada, Ohio, Rhode Island, and Vermont the standard base pay range for this role is $152,900.00 - $244,300.00 annually. The base pay range is specific to these locations and may not be applicable to other locations.In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location. Employees in this role will not be paid below the salary threshold for exempt employees in the state where they reside.

Who you are

Significant experience building and shipping software in product environments where engineers own work beyond implementation
A track record of owning features or product areas from concept through launch and post-launch iteration
Strong engineering fundamentals, including system design, testing strategy, debugging, maintainability, and operational readiness
Strong product and business judgment, including the ability to connect technical decisions to customer impact and company goals
Enough full-stack range to move across user experience, services, APIs, and data concerns when the problem requires it
Experience collaborating closely with product managers, designers, and data partners on customer-facing or workflow-heavy products
Practical experience using AI-assisted development tools or automation as part of day-to-day engineering work
Clear written and verbal communication in English, including the ability to write specs, explain tradeoffs, and drive decisions asynchronously
Evidence of leadership through ownership, influence, and decision-making, not only through formal title

Get to know us

At Zillow, we’

Senior AI-Native Product Engineer, Full Stack at Zillow