Bilingual Customer Service Technical Support Representative

(Spanish/English)

Remote – NY – prefer near Plainview, NY or near Ocala, FL

$17 - 18/hour + overtime | 365 days, 24/7 operation

We’re recruiting on behalf of an IT implementation company’s new Call Center forFLUENT

Spanish/English Customer ServiceTechnical Support Representatives. This is afully remote

role supporting a 365-day, 24/7 call center.

Recent Computer Science, IT, or related grads are strongly encouraged to apply.

What You’ll Do

What You Bring

Fluent Spanish English (spoken and written)
1+ year of customer service experience (call center/help desk preferred)
Comfortable with basic technical troubleshooting (internet/Wi-Fi/devices)
Strong typing and multitasking skills (navigate multiple systems while assistingcustomers)
Professional, patient, and calm with upset or frustrated customers
Willing to work overnights, weekends, and rotating schedules in a 24/7 environment
Must live in NY State or Florida (prefer close to Plainview, NY or Ocala, FL area)
Reliable wired internet and a quiet, distraction-free workspace

Pay & Schedule

Schedule Available:

Thurs. – Mon. – 3 pm – 12 am, with Tues. and Mon. off (days off may vary – you willbe notified in advance whenever possible)
Candidates must have the flexibility and ability to work any shift as needed
Shift preferences and availability will be discussed during the interview process
Two 15-minute breaks and one 30-minute meal break per shift (per company schedule)

Why Apply?

Originally posted on Himalayas

Bilingual Customer Service & Technical Support Representative (Spanish/English) at AV Staffing Solutions