Job Title:

Customer Service advisor with Greek

Job Description

We are an International Outsourcing Group, managing outsourced IT and sales services, bringing together world-class resources and expertise to help create valuable relationships between our clients, their customers and their employees.

Do you like to join the fascinating and ever-changing digital media world?

Do you enjoy discussions about TV shows and favorite films? Now you can do it while working! We currently seek Customer Service Advisors for our partner, the online streaming service of the digital media giant.

What you will do in this role:

Answer phone calls, e-mails, and messages on social media and live chat from customers
Help customers with service-related issues
Inform customers of promo events
Work shifts: morning 09:00-17:45, afternoon 13:15-22:00, (Working hours are according to the market covered)
Phone calls are inbound, no cold-calling
Suitable for people without experience

What we expect:

Good computer skills and good knowledge of MS Office
Ability to quickly identify customers' problems and needs
Ability to set priorities and manage daily responsibilities effectively
A client-oriented approach, patience, and strong communication skills
Team players with the ability to work in a Customer Service environment
Living in the Czech Republic is a plus
Native GREEK and communicative level of English in both oral and written form

We offer:

Home office
Meal vouchers
benefit card
Attractive bonuses according to the performance
Daily use of foreign languages, especially English.
Great referral bonus
A team that is fair and human at all times, including corporate governance.
Interactive activities: team-building, company parties, sports, etc.
Opportunity to develop a career within a multinational environment

Concentrix

If you are interested in our offer, please apply now!

Some call us a global technology and services company. But we’re so much more. Human-centered, tech-powered, intelligence-fueled. Every day, we help over 2,000 clients solve their toughest business challenges. Trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands.

Location:

CZE - Work-at-Home

Language Requirements:

English (Required), Greek (Required)

Time Type:

Full time

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Originally posted on Himalayas

Customer Service advisor with Greek at Concentrix