Remote Employee BPO has an outstanding opportunity for you!

Role: Digital Marketing Specialist Ecommerce & Social Media Coordinator)

Compensation: Competitive Basic Salary

Benefits: HMO plus 2 Free Dependents, P1,500 Rice Allowance, Night Differential Pay
Work Schedule: 5-day work week, 8:00 AM to 5:00 PM EDT | 8:00 PM to 5:00 AM PHT (schedule may change after DST)
Work Setup: WFH

Responsibilities

Ecommerce Operations

Manage and monitor incoming orders across eBay, Shopify, and other marketplaces
Coordinate shipments and track orders using ShipStation
Assist with inventory updates and product organization
Create and update product listings, titles, descriptions, and pricing
Monitor listings for accuracy and optimize product presentation
Assist with promotional product events on third-party deal websites such as Woot
Maintain spreadsheets for inventory, sales tracking, order management, and reporting

Customer Service

Respond to customer messages and inquiries in a professional and timely manner
Handle order issues, returns, refunds, and shipment tracking questions
Maintain positive customer experiences and seller ratings

Social Media Management

Create, schedule, and publish content on Instagram, Facebook, and LinkedIn
Engage with followers, comments, and direct messages
Help grow brand awareness and online engagement
Assist with planning promotional posts, product highlights, seasonal campaigns, and deal announcements
TikTok experience is a plus, but not required

Qualifications

Previous experience in ecommerce, customer service, or social media management
Familiarity with eBay, Shopify, ShipStation, or similar ecommerce platforms
Strong written English communication skills Organized, dependable, and detail-oriented
Comfortable learning new software and online tools Strong knowledge of Microsoft Excel and Google Sheets
Must understand spreadsheet formulas, sorting/filtering data, and pivot tables Ability to organize and analyze data using spreadsheets for reporting and operations
Experience with Canva, ChatGPT, AI tools, or graphic design platforms is a plus Ability to work independently and manage multiple responsibilities

Preferred Skills

Experience with online marketplaces and order fulfillment workflows
Basic graphic design or content creation abilities
Knowledge of social media scheduling tools Understanding of ecommerce promotions and online sales events

Originally posted on Himalayas

Digital Marketing Specialist Ecommerce & Social Media Coordinator) at Remote Employee PH