Operations & Logistics Director - U.S.

LOCATION: United States, East Coast (Remote, with domestic travel)

REPORTS TO: U.S. Country Manager (Strong functional link to Global Operations & Supply Chain)

PART OF: U.S. Management Team (to be established)A core, founding member shaping Cloettaâs U.S. business from the ground up

TREAT YOURSELF, WORK WITH US

As Cloetta accelerates its expansion in the United States, we are building a dedicated U.S. management team to create a scalable, competitive, and compliant platform for longâterm growth.

Cloetta is Northern Europeâs leading confectionery company, with a portfolio of iconic brands and a long heritage of craftsmanship, quality, and joy. Having successfully entered the U.S. market, the next phase is to evolve from early setup into a robust, repeatable operating model that can support growth across customers, channels, and categories.

The Operations & Logistics Director â US is a senior, foundational leadership role in this journey. This is not about optimizing an existing structure â it is about designing, building, and scaling the operational backbone of Cloettaâs U.S. business. As a key member of the U.S. management team, you will help define how Cloetta operates, competes, and grows in one of the worldâs most dynamic consumer markets.

YOUR MISSION & THE IMPACT YOUâLL MAKE

As Operations & Logistics Director â US, your mission is to build and lead a viable, scalable U.S. operations and routeâtoâmarket setup that enables Cloettaâs commercial ambitions today and in the future.

You will:

Act as the architect and owner of the U.S. operational model, from import and logistics through warehousing and customer delivery.
Design a scalable setup capable of supporting growth in volume, customers, and channels.
Ensure full U.S. regulatory compliance (FDA, FSMA, FSVP, customs) as a baseline requirement and license to operate.
Serve as a core member of the U.S. management team, shaping how Cloetta operates in the U.S. alongside commercial and central leaders.
Partner closely with central operations, supply chain, quality, and procurement to translate global standards into a fitâforâpurpose U.S. reality.

This is a role for a builder â combining strategic design, senior judgment, and handsâon leadership when required.

KEY RESPONSIBILITIES

Build the U.S. Operating & RouteâtoâMarket Model

Design and establish the endâtoâend U.S. operational setup across import, logistics, warehousing, and distribution.
Own and drive the operational route to market, ensuring reliability, service levels, and cost discipline.
Select, structure, and manage key partners (3PLs, brokers, carriers) with scalability in mind.

Create a Scalable, Controlled Platform

Implement operating models, governance, and SOPs that enable growth without loss of control.
Anticipate future needs (volume growth, local coâpacking, new channels) and design accordingly.
Transition the U.S. business from âsetup modeâ to repeatable, disciplined execution.

Embed Compliance as a Foundation

Ensure full compliance with U.S. regulatory and food safety requirements.
Serve as the senior operational interface for audits, inspections, and escalations.

Lead With and Through Central Functions

Partner closely with global Operations, Supply Chain, Quality, and Procurement teams.
Ensure alignment between global standards and U.S. execution.
Represent U.S. operational needs in central decisionâmaking forums.

U.S. Leadership Contribution

Be an active, shaping member of the U.S. management team.
Bring structure, pace, and operational credibility to a growing organization.
Support the broader U.S. growth agenda beyond operations alone.

WHO YOU ARE

You are a senior operations leader motivated by building business processes rather than inheriting them.

Experience & Background

8â12+ years of experience in operations, logistics, or supply chain within food, CPG, or other regulated consumer goods.
Proven track record of building or scaling operating models, ideally in new markets or highâgrowth environments.
Strong, pragmatic understanding of U.S. import, logistics, and re

Director Operations Logistics at Cloetta