Job Title:

Insurance Agent (Licensed Personal Lines, P&C) - Remote

Job Description

The Insurance Agent (Licensed Personal Lines, P&C) (Remote) works from home and engages with customers through inbound and outbound calls and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)

**Must have an active resident license to sell Property & Casualty insurance with preferably NO Appointments and be Spanish/English Bilingual **

A NEW CAREER POWERED BY YOU

Are you looking for a “work from home” career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture, and a genuine sense of belonging? Would you like to join a company that earns “World’s Best Workplaces,” “Best Company Culture,” and “Best Companies for Career Growth" awards every year? Then an Insurance Agent (Licensed Personal Lines, P&C) - Remote position at Concentrix is just the right place for you!

As a remote Insurance Agent (Licensed Personal Lines, P&C), you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as “game-changers.” Together, we help the world’s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we’re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.

CAREER GROWTH AND PERSONAL DEVELOPMENT

This is a great “work from home” opportunity that will allow you to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and continuing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.

WHAT YOU WILL DO IN THIS ROLE

As an Insurance Agent (Licensed Personal Lines, P&C) working from home, you will:

Be efficient in navigating multiple systems.
Demonstrate a strong reading and comprehension of program materials.
Actively listen and ask questions to identify customer needs.
Advise on plan options, coverages, and pricing.
Process new and/or amended enrollments.
Ensure our clients’ customers enjoy authentic experiences.
Deliver expert customer experiences…with a smile.

YOUR QUALIFICATIONS

Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Insurance Agent (Licensed Personal Lines, P&C) - Remote role include:

You must be at least 18 years of age
Verifiable High school diploma or GED
1 + years of customer service experience
Active resident license to sell P&C insurance
Strong computer navigation skills and PC knowledge
Strong communication skills in both verbal and written format
Proficiency in fast-paced multi-tasking with strong problem-solving skills
High Speed internet (no wireless/hotspots or satellite) and a smartphone (10 Mbps upload, 40 Mbps download, combined 50 Mbps)
Must reside in the United States or have a valid U.S. address for residence

WHAT’S IN IT FOR YOU

One of our company’s Culture Beliefs says, “We champion our people.” That’s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we’ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:

The base salary range for this position is $18-20/hr. (pay rate will not be below applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.
Paid training (Classroom: 7 Weeks and Transition: 7 Weeks)
Lucrative employee referral bonus opportunities
DailyPay enrollment option to access pay "early," when you want it
Company network

Insurance Agent (Licensed Personal Lines, P&C) - Remote at Concentrix