Role Overview

We are entering a phase where scalable systems and technical configuration discipline are foundational to our ability to grow without linear headcount expansion. The Live Merchant Implementations Manager owns the technical configuration, implementation, migration, and ongoing optimisation of merchant-facing systems post-onboarding.

What You Will Do

Own technical setup and configuration post go live, including assessing tooling solutions, carrier configuration, WMS and 3PL integrations, label provider setup, API mapping, and data validation workflows.

Why It Might Be a Fit

The ideal candidate is comfortable working across APIs, configuration layers, data flows, integrations, and structured migrations. Strong troubleshooting mindset, structured communicator, and high ownership mentality are required.

Requirements

4+ years in ecommerce infrastructure, logistics technology, integrations, or systems operations
Hands-on experience participating in technical implementations
Experience in high-growth, systems-driven environments
Tech capabilities with carrier & WMS integrations, API-based ecosystem integrations, platform migrations, marketing/CRM integrations, order orchestration tools, and multi-portal merchant environments experience

Benefits

Competitive base salary
Stock options in a high-growth startup
Competitive PTO with public holidays additional
Private Health
Wellness benefits

Originally posted on Himalayas

Live Merchant Implementations Manager at Swap